Shipping and Delivery

All orders will be packed and sent out from our Palace in Vienna within 3 days after placing your order.  Your package will be delivered insured and tracked by carrier services (DHL, UPS, GLS depending on your shipping address).
If your are located in Austria you can select the shipping option "Local Pickup" during checkout, which result in no shipping costs. 
Only choose "Local Pickup" if you are able to visit our shop in Vienna, Praterstrasse 70 within the next 2 weeks to collect your purchase.

Shipping Costs

Destination< 300g*> 300g
Austria 5 EUR 7 EUR
Germany 7 EUR 10 EUR
Benelux 8 EUR 13 EUR
United Kingdom, France, Italy, Denmark, Poland,  Slovakia, Slovenia, Czech Republic, Hungary 10 EUR 13 EUR
Finland, Sweden, Romania, Bulgaria 14 EUR 15 EUR
Spain, Portugal, Greece, Ireland, Estonia, Lithuania, Latvia 17 EUR 20 EUR
Switzerland 24 EUR 27 EUR
non-EU Countries and Rest of Europe 20 EUR 25 EUR
USA, Canada 20 EUR 30 EUR
Japan, Hong Kong, China 20 EUR 40 EUR
Rest of the World 25 EUR 50 EUR

* e.g. 1-2 packs of film or most print products

Please note that if your shipping address is outside the European Union (EU), customs duties might be charged by the customs authorities of your country.