Shipping and Delivery
All orders will be packed and sent out from our Palace in Vienna within 3 days after placing your order. Your package will be delivered insured and tracked by carrier services (DHL, UPS, GLS depending on your shipping address).
If your are located in Austria you can select the shipping option "Local Pickup" during checkout, which result in no shipping costs.
Only choose "Local Pickup" if you are able to visit our shop in Vienna, Praterstrasse 70 within the next 2 weeks to collect your purchase.
|Destination||< 300g*||> 300g|
|Austria||5 EUR||7 EUR|
|Germany||7 EUR||10 EUR|
|Benelux||8 EUR||13 EUR|
|United Kingdom, France, Italy, Denmark, Poland, Slovakia, Slovenia, Czech Republic, Hungary||10 EUR||13 EUR|
|Finland, Sweden, Romania, Bulgaria||14 EUR||15 EUR|
|Spain, Portugal, Greece, Ireland, Estonia, Lithuania, Latvia||17 EUR||20 EUR|
|Switzerland||24 EUR||27 EUR|
|non-EU Countries and Rest of Europe||20 EUR||25 EUR|
|USA, Canada||20 EUR||30 EUR|
|Japan, Hong Kong, China||20 EUR||40 EUR|
|Rest of the World||25 EUR||50 EUR|
* e.g. 1-2 packs of film or most print products
Please note that if your shipping address is outside the European Union (EU), customs duties might be charged by the customs authorities of your country.